David E. Jackson Jr.

Background

David E. Jackson Jr. is an SAP-certified business analyst and U.S. Army veteran. He currently serves as an SAP functional business analyst at Parker Hannifin, where he supports production planning and manufacturing operations across complex enterprise environments. His expertise includes developing internal ERP systems, streamlining operational workflows, and training cross-functional teams.

Jackson began his professional journey in the U.S. Army, serving in Special Operations, Aviation, and Civil Affairs. He led mission-critical logistics operations, managed multimillion-dollar assets, and spearheaded high-impact aircraft maintenance projects in combat zones. His military service instilled a foundation of discipline, leadership, and systems thinking that continues to guide his civilian career.

He holds both a Master of Business Administration and a Bachelor of Science in Business Administration from Fayetteville State University. In addition to multiple SAP certifications, he has completed advanced studies in project management and emergency planning.

Based in Garner, North Carolina, Jackson is passionate about improving business outcomes through technology, continuous learning, and strategic leadership.

Research Interest

Jackson’s research focuses on the intersection of behavioral economics, enterprise systems, and operational strategy. He is particularly interested in how psychological factors influence business decision-making and how intelligent systems—such as artificial intelligence—can support ethical, efficient, and transparent supply chain operations. His work explores ways to optimize SAP-integrated environments by aligning human behavior, data-driven insights, and strategic outcomes.