David Wilkins

Background

David Wilkins is a program manager at Bank of America, where he leads large-scale payment platform updates and technology integrations that enhance release pipelines, system reliability, and regulatory compliance. With nearly 14 years of experience in the information technology industry, he has held roles in program and project management, systems analysis, and cybersecurity. His career includes tenure at major institutions such as Duke Energy and Wells Fargo, where he consistently delivered mission-critical software solutions and risk management strategies.

In addition to his corporate achievements, Wilkins served in the U.S. Air Force as a cyber operations manager, where he protected networks and managed information assurance programs to secure critical infrastructure. His military service, combined with his corporate leadership, reflects a strong commitment to organizational resilience and transformation.

Wilkins holds a Bachelor of Science in Information Management and Systems and an MBA in Information Technology from the University of North Carolina at Charlotte. He also holds several professional certifications, including Certified Scrum Master (CSM), Certified Ethical Hacker (CEH), and Certified Associate in Project Management (CAPM). His long-term goal is to drive innovation in AI-integrated business systems and eventually transition into academic leadership to mentor the next generation of technology-forward business leaders.

Research Interest

Wilkins’ research focuses on the strategic integration of artificial intelligence (AI) within operations management and business information systems. He aims to design frameworks for AI-driven change management that optimize operational efficiency without disrupting core business functions. His work seeks to bridge the gap between theory and practical execution, offering valuable insights for both business leaders and academic communities.