Susanna Willock

Background

Susanna Willock serves as an Online Specialist for Academic Advising at Fayetteville State University, where she guides distance learners through degree planning, progress tracking and graduation pathways. Her academic background includes an associate degree in paralegal studies, a bachelor’s degree in political science and a Master of Science in organizational leadership. Willock draws on this interdisciplinary foundation to evaluate transfer credits, navigate complex academic policies and advocate for student needs. By collaborating with departments such as financial aid and the registrar, she works to remove administrative barriers, keep non‑traditional students motivated and ensure every learner has a clear route to success.

Throughout her tenure in higher education, Willock has found deep fulfillment in supporting students as they navigate personal, professional and academic milestones. Transitioning into an instructional role is a natural progression of her career, and completing the Doctor of Business Administration program will provide the credentials, strategic framework and scholarly foundation needed to achieve this goal.

Research Interest

Willock’s research investigates the impact of equitable advising practices on persistence and degree completion among international students in U.S. higher education.