Franklin has been with UNC Health/UNC School of Medicine since 2001 and is the associate chair for administration for the department of emergency medicine. He received a Bachelor of Science in Clinical Laboratory Science from the University of North Carolina at Chapel Hill in 2001 and a Master of Business Administration from Elon University in 2008. He began his career in the UNC Health clinical labs and then held positions in the quality department as a Six Sigma Black Belt before managing five of the health care system’s hospital-based clinics.
Currently, as associate chair, Franklin has a diverse range of responsibilities that ensure the emergency department continues to meet and expand its clinical, education and research goals. In addition to his emergency medicine responsibilities, Franklin has taught in the department of health policy and management at the UNC Gillings School of Global Public Health in classes on strategic planning, information technology, and quality improvement since 2009.